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[GUIDE] FIX GAME AND LAUNCHER ISSUES

66 posts in this topic

Here's a guide to fix any errors for your launcher (that starts the game). 

 

White box errors / Launcher Doesn't Open / Launcher Doesn't Update Game / Launcher Crashing

Run as admin

  1. Open My Computer --->  C:/Dekaron Rising/
  2. Right click "RisingLauncher" or "RisingLauncher.exe" , go to properties, and click "Run as Administrator"

....if that doesn't work... try disabling your antivirus and firewall -- or add C:/Dekaron Rising/RisingLauncher.exe and C:/Dekaron Rising/bin/dkrising.exe to EXCEPTIONS LIST 

Disable antivirus or firewall

  1. Disable Windows firewall
  2. Disable any antivirus program you may have running or temporarily disable it (AVAST, Norton, McAfee, or whatever others)

....if that doesn't work... try installing .net framework 4.0

  1. Download .net framework 4.0 https://www.microsoft.com/en-us/download/details.aspx?id=17851
  2. Open, follow instructions and install, then run launcher again.


....if that doesn't work... try changing launcher compatibility mode 

  1. Open My Computer --->  C:/Dekaron Rising/
  2. Right click "RisingLauncher" or "RisingLauncher.exe" , click properties, then tick "Run this program in compatibility mode for..." and try different ones until one works.

....if that doesn't work... try adding launcher to DEP settings

  1. Google "how to add DEP exceptions for WIndows ____" --- change the ___ to whatever windows you have, like XP, Vista, 7, 8, or 10
  2. Add the following two programs to DEP exceptions: C:/Dekaron Rising/RisingLauncher.exe     and C:/Dekaron Rising/bin/dkrising.exe

 

Game Stuck at Mini-Logo / Game Stuck at Anti-Hack Logo / Press Play Nothing Happens / Press Play = Crash

Add DEP exceptions

  1. Google "how to add DEP exceptions for WIndows ____" --- change the ___ to whatever windows you have, like XP, Vista, 7, 8, or 10
  2. Add the following two programs to DEP exceptions: C:/Dekaron Rising/RisingLauncher.exe     and C:/Dekaron Rising/bin/dkrising.exe

Run as admin

  1. Open My Computer --->  C:/Dekaron Rising/
  2. Right click "RisingLauncher" or "RisingLauncher.exe" , go to properties, and click "Run as Administrator"

 

Game Resolution Bug  / Can't Create Character (no button) / Can't See "Log In" Button

  1. Go to your game folder "C:/Dekaron Rising/"
  2. Open the BIN folder.
  3. Open option.txt in notepad
  4. Find          display        1280    800    16
  5. Change it to:          display        800    600    16
  6. Save, launch game.

If that doesn't work, change the numbers 800 600 to your desktop resolution. 

 

Cannot Connect to Server Error

Disable antivirus or firewall

  1. Disable Windows firewall
  2. Disable any antivirus program you may have running or temporarily disable it (AVAST, Norton, McAfee, or whatever others)

If that doesn't work, see this topic.

 

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